Terms and conditions of sale

Terms and Conditions of Sale

Please read these Terms and Conditions carefully.
Company Information Waltja Tjutangku Palyapayi Aboriginal Corporation

ABN – 82 572 914 004

Waltja Tjutangku Palyapayi Aboriginal Corporation is a Public Benevolent Institution


All prices are quoted in Australian dollars (AUD). All transactions are processed in AUD.

Shipping and Delivery
Policy We deliver products Australia wide, however at this time we do NOT accept international orders through our website, please contact us on +61 8 89534488 to enquire about a special order. We charge for Courier delivery and handling which will be added to the order total before checkout. Orders are dispatched within 7 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia. We do not deliver to PO Box addresses or internationally. Please include a physical address within Australia. Please contact us if you would prefer other arrangements.

Customer Service Policy
Waltja Tjutangku Palyapayi Aboriginal Corporation is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 5 business days to arrange an agreeable alternative item, a backorder or a full refund.

Refund Policy
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t do what it is supposed to do.

Privacy Policy
Waltja Tjutangku Palyapayi Aboriginal Corporation is dedicated to keeping your details private. Any information we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We only use this information to identify your orders. Waltja Tjutangku Palyapayi Aboriginal Corporation uses cookies to allow you to login and purchase items on our website. Cookies sent to your computer from Waltja Tjutangku Palyapayi Aboriginal Corporation only last while you’re browsing our website. We do not store persistent cookies on your computer. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order, after completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy
When purchasing from Waltja Tjutangku Palyapayi Aboriginal Corporation your financial details are passed through a secure server using 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre admin1@waltja.org.au

Applicable Laws
These Terms and Conditions of Sale of artworks by Waltja Tjutangku Palyapayi Aboriginal Corporation are subject to laws applicable in the Northern Territory of Australia.