Terms and Conditions of Sale
Please read these Terms and Conditions carefully.
Company Information [ company name ]
ABN –
Currency
All prices are quoted in Australian dollars (AUD). All transactions are
processed in AUD. Prices are GST inclusive.
Shipping and Delivery
Policy We deliver products Australia wide, however at this time we do NOT
accept international orders through our website, please contact us on +61 8
89534488 to enquire about a special order. We charge for Courier delivery and
handling which will be added to the order total before checkout. Orders are
dispatched within 7 business days and shipping times are estimated at between
3-7 business days depending on your location within Australia. We do not
deliver to PO Box addresses or internationally. Please include a physical
address within Australia. Please contact us if you would prefer other
arrangements.
Customer Service Policy
[ company name ] is committed to
providing exceptional customer service and quality products. We endeavour to
make sure that all products listed on our website are currently in stock and
pricing is true and correct. Standard delivery timeframes are between 3-10
business days; in the event that an ordered item is not available or we are
unable to fulfill your order we will notify you within 5 business days to
arrange an agreeable alternative item, a backorder or a full refund.
Refund Policy
Please choose carefully. We do not normally give refunds if you simply change
your mind or make a wrong decision. You can choose between a refund, exchange
or credit where goods are faulty, have been wrongly described, are different to
the product purchased on the website or doesn’t do what it is supposed to do.
Privacy Policy
[ company name ] is dedicated to
keeping your details private. Any information we collect in relation to you, is
kept strictly secured. We do not pass on/sell/swap any of your personal details
with anyone. We only use this information to identify your orders. [ company name ] uses cookies to allow
you to login and purchase items on our website. Cookies sent to your computer
from [ company name ] only last
while you’re browsing our website. We do not store persistent cookies on your
computer. Whenever you use our web site, or any other web site, the computer on
which the web pages are stored (the Web server) needs to know the network
address of your computer so that it can send the requested web pages to your
Internet browser. The unique network address of your computer is called its “IP
address” and is sent automatically each time you access any Internet site. From
a computer’s IP address, it is possible to determine the general geographic
location of that computer, but otherwise it is anonymous. We do not keep a
record of the IP addresses from which users access our site except where you
have specifically provided us with information about yourself, in which case we
also record your IP address for security purposes. An example of this would be
when proceeding to a checkout to finalise an order, after completing the form
provided, your IP address will be stored along with a transaction number that
allows us to track your order.
Security Policy
When purchasing from [ company name ]
your financial details are passed through a secure server using 128-bit SSL
(secure sockets layer) encryption technology – this site is TLS 1.2
compliant which is in line with PCI DSS 3.2 standard. 128-bit SSL encryption is
approximated to take at least one trillion years to break, and is the industry
standard. If you have any questions regarding our security policy, please
contact our customer support centre [
email address ].
Applicable Laws
These Terms and Conditions of Sale of artworks by [ company name ] are subject to laws applicable in the Northern
Territory of Australia.